• Consult fees $15.  Patient will be charged separately for medication and delivery.

Click the link below to book your available date and time to see doctor.

• https://bit.ly/HealthcareUnitedTelemed

• Following the teleconsultation with the doctor, we will process the payment using the credit card you provided during your initial registration in the system.
• Please ensure there is sufficient fund in your credit card to avoid delay in deliver of medication. 

• Yes, you can still received an MC even without medications prescribed. The doctor will discuss your personalised care plan to ensure optimal management of your condition. This plan will typically include a suitable period of medical leave and/or necessary medications.

• Cost depends on your condition as assessed by the doctor, the amount/type of medication(s) prescribed and the mode of delivery.

• Unfortunately you can't. Please see a GP physical when you want to use CHAS card

• We welcome you to come and collect the medication after seeing the doctor. Please inform the doctor during the telemed to avoid delivery charges. 

• We are an approved clinic by MOH and employers are required by law to recognise the medical leave (MC) granted by our doctors. Please see the link below.

https://www.healthhub.sg/directory/61/84437/healthcare-united

• The doctor will determine the duration of your medical sick leave based on your condition. If an extension is needed, please arrange for another review via telemed or an in-person consultation.

• Medications can be urgently delivered within 3 hours. Otherwise, most patients request for the more economical options of same day (6 hour) or next working day deliveries.

• Once medication is prescribed to you, we are not able to remove it. If you don't need some of the medication, please highlight during the telemed.  

Nearer to your scheduled appointment, you will receive an email containing a secured video link to enter the virtual consultation room. Do check your spam folder or call our clinic if you are unable to locate this email 5min before your appointment time.

After seeing doctor, you will receive the invoice and medical certificate via email. Medications, if prescribed will also be delivered to you within the agreed time frame.

Healthcare United's in-house telemedicine service follows our Toa Payoh clinic's operating hours. However, our partner clinic, Minute Clinic SG, provides 24/7 teleconsultation at the same $15 flat rate. Please visit them at www.minuteclinicsg.com to register for an appointment. Medications, if any, can either be delivered to you or collected from our Toa Payoh clinic when we re-open.

Please consult your corporate insurer or HR department to find out how to get reimbursed for your teleconsultation.